Client
Role
Technology
Developed in
This was my very first project after I got my first job as UX Developer. As this Business App evolved, so did my skills. We started small with 2 main features: customer and products. Now we have appointment manager, lead capturing tools, and even a dedicated dashboard to have overview of the teams.
Huge products and product systems catalog
Too much time wasted preparing for client presentations
Workflow digitalization
Complex calculation
Outdated system that nobody wants to use
– Vision, Missions, Goals
– Personas
– Main Functions
– Technical Constrains
– User Stories
– User Flows
– Information Architecture
– Screen Design
– UWP (Client)
– C#, SQL, PHP, XML
– Server
– Test Cases (Manual)
– UI Test Cases (Auto)
– Optimization
– Handware Troubleshooting
– Further Updates
During my first few weeks as UX Developer I spent my time understanding every concept and data that was previously created and gathered by my co-workers during client meetings that were held weeks or a month or two before my first day.
At first it was overwhelming since it’s literally my first UX job. But with help and dedication I managed to process every little thing possible. After this phase I started with the UX design phase.
A team at work and the clients already created Personas which helped me a lot as I started doing the UX work. I always have them in mind whenever I try to create a new concept or function for or in the app.
The app is separated in 6 main sections and conceptualized and programmed in the following order: customer or business, products, media library, lead, appointment, and controlling.
Content is under development
Content is under development
Content is under development
Content is under development
Content is under development
Content is under development
Since the app offers numerous functions and sections, I have to make sure every thing is structured, easy to discover, and can be found where it’s expected to be, I also need to make sure the data comes from the right source and is actually available.
To help me achieve these goals, I created several UX deliverables such as sitemap, information architecture, and user flow.
I started small with sitemap where I listed the main sections of the apps then evolved it to information architecture where I can see each data in that section, where it comes from (CRM, Product / Media Database) and which users (technical adviser, marketing manager, etc.) will mostly use it. Each section has one information architecture.
Since it is a Windows 10 App. We are trying to apply fluent design principles to the app. Fluent design is a design system developed by Microsoft. We also try to design the most user-friendly interface for our target users.
Since all our target users mainly work with Windows 10 tablet with touch capability. We try to scale the size of each element so it can still be clicked either my mouse or tapped with a finger tip.
UWP is programmed using C#, the interface is coded using XAML. We are using MVVM pattern to separate the GUI and the back end logic. We are using SQLite technology to store the data, thus we need to write SQL Query to process the data that is going to be displayed to the users in the app.
I also created a separate download-manager using WPF technology to compliment the main UWP app. At some point after the first roll out, I developed a touch-screen app for Windows 7 platform for the client to promote their new product in a construction exhibition in Munich.
Back-end and business logic. Sometimes also to manipulate XAML.
Creating, updating, reading, and deleting entries from the database
Markup language to layout and style the front end
Serializing and deserializing objects
The business app is a big success. The app is now currently in various countries and languages available such as Netherlands, Germany, Switzerland and Austria.
We improve the app continuously and listen to our users feedback. It can only get better from there.